Processing Time: 5-10 Business Days
Processing Time: 5-10 Business Days
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Shipping & Returns

Processing Time
Current processing times are 1-2 weeks. 
Shipping Costs (Flat Rate)
Canada: $3.00 CAD
United States: $5.00 CAD (approximately $3.50 USD - this fluctuates with the dollar conversion)
International: $6.50 CAD (we are currently not shipping internationally)
Estimated Shipping Times EXPECT DELAYS DUE TO COVID19
North America: 1-3 weeks
Europe: 2-5 weeks
Australia: 2-5 weeks
New Zealand: 2-5 weeks
Everywhere Else: 2-5 weeks
Tracking VS Standard Lettermail
Tracking is now available as an option when you check out. This is NOT express shipping. The approximate shipping time is stated when you select the tracked shipping option. This is not a guarenteed time frame. Tracking is only available in Canada and the USA. 
Lettermail does not come with a tracking number. 
Lost Order - Never Recieved
If your order is lost and you chose standard lettermail shipping at checkout you will recieve a refund and at that time you can reorder. I will not resend orders that have been lost for these reasons: 
That is cost out of my own pocket to fulfill and mail that order again. 
My shop products change and cycle through new products. If something is no longer available I cannot resend those items. And I encourage you to place a new order once the refund has been issued. 
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns, Exchanges and Cancellations
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Digital downloads
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.